Health care

Home Health Care Services

This well known and respected family business was established twenty years ago and specialises in providing care and assistance to the elderly and disabled in their own homes. The business became a Limited company six years ago when the current member of the family took over the running of the business. The company operates its business from well apointed offices, just outside the main town centre, and has spare offices within their building which could either be used for expansion or for further rental income. The business is the largest care agency in the area,with an excellent reputation for being a relaible and punctual provider. They will only recruit experienced care providers, who have a flexible and dilligent approach to their duties. All of the staff attend a thorough in house induction course for two days before they start their duties The company has an excellent rapport with the local social services, which is shown in the number of new clients who are obtained by council referal. The business is profitable and easy to run with simple business principles of providing a quality service to its clients. Customer Service: This company has earned a good reputation within the local area for providing reliable care on a continuous basis. Cover is available, at all times with carers for emergencies and Bank Holidays always available. They continue to deliver the job no matter what time or period of the year. The company are happy to provide both long or short term care and even holiday break care to clients. The duties that the carers provide are wide ranging from, bathing, dressing, assistance with eating, shopping, medication etc. etc. The personal involvement that each individual takes is paramount to the reputation of the company and its success. Each new recruit to the team is carefully vetted and their qualifications are verified and ‘police checked’ for complete piece of mind. There is on going training for all of the carers with an experienced team in the office, who impart support and advice on a constant basis. Key Strengths: The key reason why the business has been continually successful and why clients stay with them, is the constant ability to provide care in their homes reliably and punctually, as promised. The company has over 250 clients on its books at present, and the number has been continually rising for the last six years. The business has been developed in such a way so it can cater for the most demanding of clients requirements. The infrastructure is in place with its staff to grow to a higher level of business, with the population change increasing the number of elderly in the local area. The reputation is such that the business enjoys very high levels of recommendations from the local social services. Very little advertising spend is needed. The business is well run, with an excellent team of skilled and conscientious carers and office staff, who pride themselves on the high standards they have set. The family owners have invested continuously into their business. This always keeps the business one step ahead of their competition and continues to provide their clients with an excellent care Growth and Expansion: The local area, after a number of barren years, is going through industrials growth with significant investment taking place. The population is once again rising and with a change in the average national age taking place, there is significant growth forecast for the home care sector. This company is perfectly poised to build on its existing client base and grow in the coming years. They have been trading consistently over the past twenty years and the current owner has maintained the business at a level that is comfortably manageable based on the current infrastructure. A new owner with fresh energy could easily increase the business by building on this successful platform, and taking on new carers, as the demand for home care increases. The company has an active web-site, but there is no major marketing or advertising budget. They obtain the majority their business from the local social services and by word of mouth recommendation. A small amount of investment in a sales drive would immediately reap rewards with the high quality of service which is provided.

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