this exceptional restaurant has been successfully trading since it opened in 2007, after completely re-furbishing the high street property from its previous use as an office, the vendors invested over £45,000 and obviously put in huge amounts of passion from the outset. With a large dinning room, personally decorated to give a homely lebanese / mediterranean feel, the restaurant offers a welcoming and unique atmosphere to all guests. There is flexible for 20, with the option to fit in slightly more guests for private functions and parties. The cuisine is authentic lebanese with mezza, wraps, kebabs and traditional main courses cooked to order. The menu is comprehensive and offers quality freshly prepared food at reasonable prices which appeals to lunch trade alongside diners looking for an evening out. Currently the customers are offered a range of juices and soft drinks, and are welcome to bring in their own alcohol. The vendors are in the final stages of acquiring a full a3 license to allow for serving liquor until the late evening. The restaurant appeals to a wide client base, and has many regular customers, who readily leave glowing testimonials and recommendations to all they meet. The restaurant is the first port of call for many birthdays, engagements, and pre-wedding events that are popular with the mediterranean community. The menu provides set meals, food to order which is prepared in the kitchen which is in full view of all diners, and the well known mezza which appeals to group bookings, and parties sharing food along with their conversation. The vendors hold regular event nights including signers, dancers and musicians, which have proved successful, and added to the buzz in the area about the business. Equipment: behind the main food service area, the kitchen is located on a raised level. In the food preparation area, there is a large stainless steel extraction system over the cooking equipment, with splash backs. This area includes a double fryer and a single fryer manufactured by ‘lincat’, along with large cooking grill and kebab spit. To the other side is a large double door ‘polar’ fridge unit, and low level stainless steel 3 door fridge unit used for food preparation. At the front of the dinning room is a full height drinks fridge. The business can accommodate credit card payments via a streamline machine. At the rear of the building, there is a separate kitchen area, that is currently used as an overflow and for private cooking, which also has a hob and small fridge freezer. Customer service: the customer service has been key to this businesses success and levels of repeat customers returning to enjoy the experience time and again. This is obvious once the book of testimonials are viewed. Food service is prepared in front of customers in a timely manner, and all request are dealt with in a prompt and friendly manner. This focus on customer enjoyment, means that the business enjoys many private bookings. Key strengths: due to the focus on lebanese and mediterranean cuisine, the restaurant has minimal competition in the area, and zero competition that can offer the same authentic food on a home delivery basis. The location is also a great asset to the business, and streamlined operations mean there are limited overheads allowing for good margins. The flexibility of the premises offers the ability to cater for many private functions with a warm friendly atmosphere. The ongoing levels of trade and recommendation provide a stable level of turnover on which to build further growth. Growth and expansion opportunities: the business is primed for further growth from a stable footing. The premises offer the capacity to greatly increase levels of take away and delivered food, and with zero competition, more marketing would directly increase turnover. There is a garden area which can be easily converted for the use of customer. There is also every option to start appealing to local companies for corporate bookings and outside catering services.
