our client purchased the property and kennels in 2002 and has over recent years completely refurbished the house and upgraded all the kennels and cattery blocks. The most recent addition is the hydrotherapy complex consisting of a detached structure with full heated pool. The business offers a grooming service for show dogs and local owners pets alike, which is carried out in the bespoke grooming premises. The owner’s love of dogs is very evident in all that the business offers. The eye for detail and the facilities available are of the highest quality, covering all of the modern day hygiene and kennel regulations. The business is in the enviable position that it requires very little advertising due to word of mouth recommendations. The high levels of repeat custom means that the business benefits from consistent trading throughout the year, and runs at close to 100% occupancy during the peak times of the summer months and christmas. The grooming parlour has enough custom for it to open six days a week if the new owners so wished. The hydrotherapy unit currently only takes referrals from local veterinary practices as there is not enough capacity to cope with the demand if opened to the public. The business also caters for small pets, plus there is a paddock and stabling ideal for a small pony. The detached 4 bedroom property with private gardens is situated on the circa 1.75 acre plot and is separate to the business with its own private garden and patio areas, and ideal area to relax away from the day to day business. The property has been completely refurbished and offers en-suite facilities to two of the bedrooms, a family size bathroom, a superb spacious fitted dining kitchen and utility area, large lounge, dining room and music room. The whole house is decorated and equipped to a very high and modern standard with no expense spared. Business and equipment: 46 kennels comprising of 36 singles and 10 doubles ( permision in place to add a further 20) plus 3 isolation units. Further over flow temporary kennels cattery with 13 chalets grooming parlour with 8 work stations, seperate bathing area, drying cubicle and various standing dryers. Seperate laundry room. Paddock with stables small pet area. Reception area (with planning consent in place for some changes to this reception area of the building). Customer service: the customer service levels are set by the owners and implemented by themselves and their staff. The kennels have the most stringent hygiene and care procedures in place, and these are carried out to the letter by all members of staff. The grooming element of the business is well renowned for its modern approach to both the client and the equipment used hence the high levels of repeat business from show dogs to the general public. The hydrotherapy unit only accepts referrals from local vets once again a glowing report on both the facilities and the customer care practises in place. Key strengths: local competition has decreased over the years. Modern facilities and practises. Loyal and caring staff location with large catchment area. Expansion permission in place glowing reputation with vets and the public. The whole business has an eye for detail approach hence the year on year turnover growth. Growth and expansion: permissions in place to increase the kennels from 46 to 66. Hydrotherapy unit currently opens 4 days per week, possibility to extend the opening times as the demand is there. Grooming has 8 work stations possible to employ extra staff as once again the demand is there. Key opportunities: superb lifestyle business superb growth potential quality 4 bedroom property.
