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this building company has been established and trading in this location since 1980 and has built up a customer base within a twenty five mile radius of its base near to one of north devon’s most popular seaside towns. The business carries out every type of building operation including new builds, refurbishment projects and general building works. The quality of its work has qualified it to be accepted on the north devon homes housing association tender list that has proved to be a valuable source of business over recent years. The company has also developed a reputation for its green energy installations and is an approved installer for worcester bosch ground source heat pumps and solar energy power generation systems. This has brought it into contact with a number of local architects and surveyors who are keen to include these sorts or renewable energy in their designs or who are fulfilling a client brief that includes these features. Their reputation has been built on the quality of workmanship and innovative building materials and techniques. Equipment: as with many companies in todays market the business spot hires the majority of the equipment it needs on a project by project basis. It does owns two vw vans and one vw pickup. Customer service: the business focuses heavily on the relationship between client and builder and comprehensive photo “build diaries” are used to showcase previous projects to prospective customers and to update existing clients with accurate and detailed progress reports that reassure all parties and build a professional relationship built on trust. Key strengths: • coastal location with limited competition • strong reputation • excellent portfolio of fully documented projects • developing “green” product agenda • controlled overheads growth and expansion: there is a very significant opportunity to develop the green portfolio of skills and products as well as maintain and develop the valuable housing authority relationship.

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