Electrical and lighting products; Electrical Equipment, Appliances & Components ; Other Manufacturing
this business was founded in 1978 by the vendor on a part time basis, moving to full time in 1993 and has grown since to become a significant enterprise with a reputation for the quality of its products, reliability and willingness to help.. The business operates from a prime location in the thames valley and has established itself as one of the region’s leading independent electronic manufacturing, servicing mainly government research & development sites. Many of the current customers have been loyal to the business since the very beginning and this has been due in no small part to the business’s competitive prices, quality products, first class service and attention to detail. The business has always believed in the pursuit of excellence whilst retaining the traditional, proven techniques of manufacture. The business has shown itself to be resilient in the face of competitive and economic forces and has maintained strong and incremental growth over its 15years of full time trading. The business is further supported by exemplary relations with key suppliers who have helped to ensure that whatever the product, service and availability is never compromised and that customers are as a result never let down. This commitment to supply chain relationships has underpinned this business’s abilities in product quality and sustained business growth. Customer service: the business manages many customers in any normal week and has the systems, processes and people to ensure that both productivity and customers’ orders are satisfied. The most important aspect of customer management and satisfaction considered by the business is flexibility and is responsible for the business retaining many customers and the reputation for which has led to the acquisition of many new customers. High quality service, with flexibility, honesty, reliability and good value, every order request is important and customers always come first. The result is self evident in the business’s sustained level of repeat business. Key strengths: the business is well established and very profitable, with a loyal and growing customer base, retaining a high level of repeat business, particularly among a number of customers returning on a regular basis and having done so for many years. The company has earned an outstanding reputation for its professionalism, service, reliability, flexibility, efficient order fulfilment and a willingness to help. Growth and expansion: the current market for this business’s services is growing and is forecast in the near and longer term for significant growth. The business is well positioned to take maximum advantage of this growth as it occurs. Key opportunities: this is an outstanding opportunity to build on the existing services and customer base of this company. With a strong demand for services combined with a capacity to increase turnover, a new owner contributing fresh ideas and investment in resources will have every advantage of building on an excellent platform. This firm maintains an extensive base of satisfied customers, who appreciate the company’s superior services. There are many excellent avenues for growth, especially with the development of a website, the introduction of design work and marketing investment.
