this is a very successful contract cleaning and soft facilities management company that was established in 2000 and has earned an unparalleled reputation for its reliability and high level of service. The company has three divisions within its umbrella which provide; * catering facilities – vending machines * cleaning services – contract cleaning to the public and private sector * correctional services cleaning – prison cleaning services they specialize in providing all cleaning and hygiene requirements to major blue chip establishments, both public and private sector, throughout the uk. These include, correctional centres, health centres, police headquarters, nhs funded bodies plus a number of offices and private sector industrial sites. The catering aspect of the business is now heavily reliant on the vending market. The company offers the highest and most specific level of specialist cleaning available. They are able to execute, deep cleaning of specified areas, emergency cleaning – fire, flood & restoration, kitchen cleans, and nhs dry steam cleaning on hospital wards plus all normal cleaning requirements. They also provide, grounds maintenance, washroom services including provision of consumables, plus janitorial and maintenance support. This is a company that has grown considerably since its humble beginnings, and has seen continual growth in both turnover and profits. They originally started by trading solely in the catering market and then introduced cleaning services into the company and forming a separate cleaning business within the company umbrella. The company established its correctional services cleaning division in 2006 when they were successfully awarded a contract for one of the uk’s major detention centres and launched the business into a larger corporate arena. This is a well structured company with a strong management team who believe in their quality of service. The company has accreditations and operates under iso 9001, iso 9002, they are members of the british institute of cleaning services and have recently been awarded a gold award for client care and customer service by benchmark qms. The business is profitable with low overheads and a good cash flow situation. It is well run, well established and has a superb reputation. There are contracts in place, with some running until 2012 and the company is currently in the process of tendering for other 2 and 3 year contracts to the value of £2.0 million. This would make a sound acquisition for another major facilities management company, bringing with it invaluable expertise and a solid order book from day one. Equipment: the business has various assets including; three estate cars, a mini bus, a company car, a trailer, plus buffers, carpet cleaners, a high level cleaning system and vacuum consumables. A full inventory is available for all genuinely interested parties. Customer service: customer satisfaction is paramount to the success of the contract cleaning industry. The level of retentions and the references that the company receive are testament to the high quality level of work that they provide. Nothing is too much trouble for this company, as they go the “extra mile” to provide their clients with a second to none service proposition. Key strengths: this well established business has built up excellent working relationships with its clients, many of whom are long standing and rely on a high level of service. Attention to detail and a personal approach by all the personnel is a contributing factor to the success of this business. The company offers a comprehensive list of services to their clients, enabling them to remain a market leader in the commercial cleaning sector. The company has a strong management and leadership team. They have first class accreditations including iso 9001 & iso 9002 and can compete with any of the major multi national companies on an even and competitive footing. They are profitable, have a good cash flow, are well established with a good reputation and have excellent customer references. They have a strong order book with contracts in place and have tenders continually in process with circa £2.0 million out on tender at present. Growth and expansion: the attention to detail and personal touch that the owner and his team give to their clients has resulted in the continued growth of the company. They have an exceptionally high level of customer retention and they have also been able to successfully tender for new contracts and grow their activities in both the public and private sector. The owner believes that the company are now ready to make huge in-roads into new sectors of the market such as schools and the health service, whilst there are wonderful opportunities to grow further within the prison services with the companies experience and knowledge of this sector of the market.
