an exciting opportunity to aquire this well established business providing outstanding office cleaning and facilities services to comercial offices has now arisen. The business has been in operation since 2001 and has achieved an excellent reputation for customer care and professional service. The business has grown steadily after attracting and obtaining many profitable contracts and is poised for significant growth in the near and longer term. The business provides office cleaning services including general office cleaning, window cleaning, blind cleaning, carpet cleaning, floor cleaning, computer cleaning, washroom supplies, janitorial services and feminine hygiene. Facilities services provided by this company are in office furniture, office clearance, security, storage, painting & decorating and refurbishment to private and corporate clients. The business is also involved in office interiors and supplies office furniture to a high quality customer base, much on a repeat basis, uk wide. This business has also developed an extensive and, most importantly, a clean customer database, a prime example of how attention to detail, relability and customer care results in a well run and profitable company. The business provides office cleaning and facilities services to businesses within the m25, including all greater london boroughs and the city. Some contracts are subcontracted out - thus leaving potential to bring back in house and increase profitability. The business maintains an extensive base of satisfied customers, contracts continue to grow, and with additional staffing and further promotion within the appropriate market sectors, would offer this financially attractive business even greater potential. Quality assurance: quality is high on the list of this company’s priorities. This is reflected in both the level of professionally qualified staff working within the company, and also that all work designed, manufactured and supplied is fully guaranteed technology: the company has invested in auto respond software for email management. This business has invested extensively in technology to provide the base required for a modern efficient it support business. Clients: the business has an extensive list of rolling 12 month contracts as well as hundreds of ad hoc customers. Due to the high levels of service, the business has the advantage of gaining referrals and repeat business from its exsisting customers. Customer service: the cornerstone of the success of this business has been the high levels of customer service this business has provided over the many years of its operation. The business closely monitors its customer service and care levels so that it can provide the best standard of service at all times. Key strengths: the business is now well established with a long list of repeat customers who value the professional but friendly and reliable services. Their work is to a high standard using the latest equipment and always putting the customer at the forefront of everything they do. Growth and expansion: this is an outstanding opportunity to build on the existing products, services and customer base of this business. The foundations for the next period of growth are already in place, and with a new owner contributing fresh ideas, energy and enthusiasm the business will reap the benefits in terms of turnover and profits. Key opportunities: this firm maintains an extensive base of satisfied clientele, who appreciate quality service. There are many excellent avenues for growth, especially with additional staffing, sales or telesales team, and further promotion of facilities management within the appropriate market sectors. They also keep a database of future cleaning renewals and these could form the basis of a regular advertising campaign. With new environmental legislation in place, demanding higher specification services, it is envisaged that there will also be significant organic growth for this business moving forward.
