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Retail

Automobile & Motorcycle Dealers ; Other Retail Trade

Established by the current owner in 2001 and originally built upon a very successful import business, this is one of the leading independent smart car specialists in the south east of england. With probably the widest range of new and previously owned smart cars available, this business through a longstanding relationship with a local garage workshop offers a full after sales service package including service, repair, accident repair, mot, a wide range of internal and external accessories, with some products exclusive to this dealership as well as full customisation, as required. the business operates from a prime location prominently situated on a major thoroughfare into one of surrey s busiest commercial centres and just a few miles from the c london congestion zone. This highly visible site with space for approximately 30 vehicles in total has established itself as the place to visit for anyone looking to acquire a high quality smart car at a competitive price. almost all of the stock of this business comes direct from an extensive network of local dealerships built up over a number of years by the current owner. In addition vehicles are secured from private sales or are hand picked from major reputable auctions all routes which have consistently provided the best available quality vehicles at the most appropriate prices, ensuring good margins in the end-user marketplace and customer confidence in the proven heritage and quality of the vehicle itself. many current customers have been loyal to the business since the beginning and this has been due in no small part to the business's undoubted knowledge of the smart car market, its competitive prices and the choice of vehicles it always has readily available which is well ahead of anything available elsewhere. Staff are highly trained and product knowledge is extensive. The business has developed an excellent reputation for after sales service too. As well as mot and servicing with diagnostics at very reasonable rates, this business has access to full accident repair facilities with minor scuffs or damage dealt with by panel changes onsite, by highly competent staff. And as well as general maintenance, this business carries a wide range of parts and components for all cars within the smart range with the know how to quickly and easily fit these items where required. Anything not immediately available is obtained on a daily basis through the business s excellent account relationship with merecedes benz smart. All this has ensured this business has an enviable reputation right across the industry and even including the competition, which frequently recommends customers to visit this business should they not be able to meet demand. trading from a prominent location, with a loyal customer base, good levels of service and maintenance revenues and an on-going supply of quality vehicles from a number of excellent, reputable sources, this business represents an excellent opportunity to acquire an independent smart car specialist that has consistently exceeded 1,000,000 in turnover over the past few years. As such it should represent an exciting acquisition opportunity for anyone looking to acquire a smart car specialist or alternatively any existing dealership looking to acquire one of the leading independents in its sector. customer service: the business considers that happy customers come back and on that simple basis has maintained levels of product and service quality intended to best guarantee that happiness. The results of this commitment are evident in the degree of return custom and the choice of this business by customers in preference to competitors. with an excellent relationship with barclaycard finance and able to complete hire purchase applications on behalf of its customers on-line the business is able to secure almost instant decisions on credit, helping customers secure the car of their dreams. key strengths: the business is a one stop shop for any current or potential smart car owner and is very well established with a strong, loyal customer base. It has an outstanding reputation, earned for its honesty, reliability, casual and open customer experience, excellent quality cars and highly knowledgeable and experienced staff, guaranteeing a constant stream of customers. It is one of the largest stockists of smart cars in the country and its stock is perfectly selected and priced to take maximum advantage of a significant market. operating from very well suited, low overhead premises, this business is ideally located on a major thoroughfare into one of surrey s busiest commercial centres. Its prominence guarantees high levels of visibility and footfall and with easy access to central london and the m25 motorway, the business attracts custom from all over the country. the business has excellent procedures in place almost running itself. It offers fast turnaround on vehicles whether purchased or brought in for servicing or repairs which are always carried out to the very highest levels of workmanship by a local garage workshop facility with which the business has an excellent, longstanding relationship. key opportunities: there is an outstanding opportunity to build on the existing business levels and customer base of this company. With a strong demand for the vehicles sold by this business driven as much by its economy as its ecological credentials, combined with a capacity to increase turnover, a new owner contributing fresh ideas and motivation will have every advantage of building on an excellent platform. this business maintains an extensive base of satisfied customers, who appreciate the company s products and service. There are many excellent avenues for growth, not least of all in a market where it can t be sold if it s not in stock, through investment in additional vehicles. there is also scope to leverage the excellent reputation the business has built up within the smart car sector by opening additional outlets throughout the south east of england.

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