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this business was established in 1824. It has served the east london and essex communities for nearly 200 years. The name is obviously well known throughout the area.

the business currently operates from three different freehold properties. Our advertised asking price reflects the value of the business were it sold simply as a going concern.

however the owners are prepared to sell the freehold on the properties if so desired.

the three properties are currently being used as two chapels of rest, two offices and parking for the company’s vehicles. All three properties are located within easy reach of each other.

the business is well known within the area it serves and enjoys an excellent reputation with local hospitals, town hall and cemeteries.

the business has been successful for many years mainly as a result of the wonderful level of service that it offers. As an independent, family run business, the personal touch and a friendly, caring attitude are what separate this business from much of the competition.

the business provides all the services that are normally associated with a company of this type. They will make all necessary arrangements, use their excellent relationship to organize all of their client’s requirements with the local churches, ministers, cemeteries and cemetery superintendents. All funeral legally required documents are arranged. The business owns several vehicles that provide options for their client’s needs.  musical requests are taken care of. The business will provide order of service booklets. Obituaries and official notices are organised. The business provides a repatriation service.  

this business would be a suitable acquisition for either an existing operator looking to expand or indeed for an investor with no background in this sector to date, looking to leave the day to day management of the business to the existing management team.   

key strengths:

this is a business that greatly benefits from being an independent. This allows for a truly personal service. Staff are available 24/7 if a client has an urgent request or needs some information. This open all hours, on call at any time approach is very popular and results in high levels of customer satisfaction.   

having been run by the same family for many decades, the business has always been determined to maintain very high standards. This pride in the name of the business and its strong reputation has helped to keep the business successful. The business has been located in the same town centre property for over 100 years. This has helped to make sure that the name of the business is recognized by the local community. 

the business boasts a very experienced team. This experience is a big asset in this sector. The business’s reputation is further enhanced by its membership of both the national association of funeral directors and the society of allied and independent funeral directors.

customer service:

the business prides itself on its uncompromising attitude towards customer service. Several generations of the family who have run this business have always aspired to doing their best to take as much of the burden away from the bereaved family at what is obviously a very difficult time. All requests if at all possible are delivered. The business makes sure that somebody is able to respond to any issues that a client may have, no matter what time the call comes in.   

key opportunities:

the business operates from three properties and this provides plenty of options for new management. Of particular interest is the fact that one of the properties has the potential for development into residential accommodation.

the current managing director/owner has actually been with the business for sixty eight years. New owners may well find opportunities for future expansion.

the area in which the business operates has seen its population grow and grow over the years. This trend is continuing as the area is benefiting from further development.

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