this company was established by its present owner in 2006, after working in the industry for approximately 20years for one of the largest and best known laundry companies who went into liquidation, leaving an opening in the market for a top quality laundry and linen business. The operation quickly established for itself a name and reputation for the friendly and professional service offered. This is a company that is prepared to go the extra mile and is a leading company in this sector, providing the supply and laundry service to over forty five contracted & non-contracted commercial customers. These include restaurants, hotels, bars, large apartment blocks and universities, a very broad customer base on which to grow the business further. Services include laundry, pressing, collection and delivery. There are many opportunities to develop this business further and it represents a very worthwhile investment opportunity. This service is supplied by a well-established, professional and close-knit team of staff who understand the importance of customer service in this competitive yet rewarding environment. Due to conflicting family commitments the owner has reluctantly decided that selling the business is now necessary, which means this fast growing and lucrative business is now available for a new owner to develop further and to reap the benefits of this outstanding business opportunity. Equipment: the company has invested approximately £150,000 in good quality capital equipment, allowing it to keep pace with demand and maintain standards as the business developed. This includes fully fitted top of the range laundry equipment, comprising of large commercial boiler, 7 commercial washing machines, 2 roll commercial press, feeder & folder, garment tunnel steam dryer and 2 commercial gas dryers. Customer service: the business prides itself on offering an excellent level of customer care and personal service to its clients. The service provided is extremely competitive with a quick speed of response offered whenever possible. Key strengths: the key strength to this business is its high level of customer care in partnership with the speed and reliability in collecting, cleaning, pressing and returning the linen. This is a business built upon establishing good relations with their customers and offering a service and reliability second to none. Key opportunities: there is a great opportunity to develop this business which is still very much in the growth phase, having reached nowhere near its true potential yet. Because of its location and a strong demand for its services, combined with a capacity to increase turnover, a new owner contributing fresh ideas, motivation and enthusiasm the business is well positioned to develop this growth opportunity, building on an already established and successful platform. Advertising and marketing: much of the business's revenue is a result of word of mouth recommendation, bearing strong testimony to the excellent reputation enjoyed by the business since its inception. As there is currently little, if any, advertising the owner is aware that a more active sales and marketing campaign, including the re-designing of the website, would certainly improve sales and profitability and will increase its market exposure and revenues. The implementation of some form of database management would also ensure the business fully maximises the opportunities its large customer bank represents.
