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Retail

Automobile & Motorcycle Dealers ; Other Retail Trade

This large, well established and respected operation comprises two autonomous freehold car dealership sites that represent three popular and much in demand major international car manufacturers franchises (two at one site and one other at the other site). Both business units operate from prime locations with superb facilities and highly visible frontage. The two sites are some 15 miles apart. the company is a one stop motoring solution that has become a leading force in the staffordshire region and beyond having been in operation for some 50 years. The owners have had their current franchise operations for many years and have built up a sterling presence in the market providing sales of both new and used cars, servicing, parts, valeting, repairs and mots. (workshop services cover the brands they sell and all other makes of vehicles such is the level of knowledge and infrastructure within the business). There is a comprehensive parts stock capability, all from superbly equipped premises featuring workshops that employ the very latest innovations in service and repair technology. fully trained and experienced technicians ensure that work is carried out to exacting standards to guarantee vehicles are returned in pristine condition. this is an established enterprise, ideally situated serving a large population base. Many current customers have been loyal to the business since the very beginning and this has been due in no small part to the business s competitive prices, quality products, first class service and attention to detail. the business has shown itself to be resilient in the face of competitive and economic forces and has maintained its enviable position in the markets it serves so well.. The business is further supported by exemplary relations with the franchises who have helped to ensure that whatever the product - service and availability is never compromised and that customers are never let down, leading to the existing high levels of return custom. the success of the dealership is probably due to its dedication and ability to supply popular vehicles combined with exceptional service and competitive pricing, with access to all suppliers products and services. This has come through the development of the employees who continue to play a key role in this business s success, so much so that both sites run smoothly when the vendors are not there. whilst the vendors would ideally like to sell both sites together they may consider selling each site separately should a new owner so require. They may even consider leasing the sites subject to negotiation. technology administrative systems and processes have been implemented alongside the use of modern technology resulting in an easily managed and efficient business environment. The company utilises sage accounting software and industry leading management software systems that links them direct with the manufacturers they represent. equipment: both sites have a very extensive range of plant, tools and garage equipment as you would expect. Each site has its own fully equipped mot bay with all the necessary diagnostic and test equipment. There are 6 ramps at each site together with all the necessary tools and equipment. All equipment is included within the sale price. customer service: central to the company success is its total commitment to quality and customer care, which is focused to a great extent on after-sales, the area where the reputation of the business can be made or lost. Understanding this has meant that the business has prioritised this area to deliver its customer relationship management strategy. All staff share the company s customer care ethos. the company are proud of the service that is offered to customers. The results of this commitment are evident in the degree of return custom and the choice of these brand franchises by new customers over competitors. key strengths: popular in demand brands significant market share superb locations with large range of stock(new and used) freehold sites and high levels of infrastructure longevity/market presence levels of repeat business excellent structured workforce csi ratings growth and expansion: this is an outstanding opportunity to build on the existing business levels and customer base of this company, backed by leading brand names that are performing very well within the uk markets during these tough times. With a stable demand for this business s brands and services a new owner who is capable of instilling fresh ideas will have every advantage of building on an already impressive success story. both sites do not undertake any bodyshop repairs at this time. There is no reason why a new owner could not expand the operations to provide this additional service to customers should they so wish. this business maintains an extensive base of satisfied customers, who value the company s products and services.

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