Finance & Insurance

Finance Companies

This reputable and established company was set up by the current vendors some twenty years ago and in that time it has positioned itself as a leading broker for both secure and unsecured loans within the UK. As part of this service the company is licensed by ICSTIS/Phonepay Plus to operate a live premium rate phone service in order to process enquiries. The company prides itself on being very open and upfront with the way they operate and it is this transparency together with quick and helpful advice that sets it apart. As part of this the company employs experienced call centre staff who are on hand to effectively deal with enquiries and applications. This means that clients are not required to fill out forms or deal with automated applications. The company does not charge brokerage fees or other hidden fees and is a member of the Finance Industry Standards Association. The company is highly efficient in dealing with applications having its own bespoke software in place that is fully compatible with all the major lenders platforms. It also utilises the latest call centre technology. This in turn means the underwriting process is fully automated so decisions can be made quickly. Customer Service: The company is very customer focused. This company is a member of FISA(Finance Industry Standards Association).FISA was established in 1988 as a joint initiative of brokers and lenders in the secured loan (or second mortgage) sector to enhance standards in the industry. All are required to comply with the FISA Code of Practice. FISA members transact about 80% of broker introduced secured loans in the UK. Furthermore the company is fully licensed under Phonepay Plus (previously known as ICSTIS), the organisation who regulates phone-paid services in the UK. As part of this the company must adhere to the rules with which all providers of phone-paid services must comply. Key Strengths: This business has built up a reputation based on expert advice and customer service, not to mention finding the best solutions to meet client requirements. It is a bona fide broker backed up with all the relevant licenses as well as having it own stringent internal procedures set in place. The business is highly respected and has enjoyed national advertising campaigns over many years that have positioned it very well in the market it serves. Because of this it enjoys very high levels of referrals and repeat business. The business currently has several revenue stream generators including the premium phone lines, lenders commission payments and lead generation sales. The vendor also enjoys rental income from the ground floor offices which he rents out (short term lease circa 1000/month) . This business is currently located on the first floor of the premises but could easily be relocated if so required.