this is a wonderfull opportunity to purchase a successful personal injury claim management company which was formed by the current owners in 1998. Over the past 10 years the company has developed its business helping members of the public claim for personal injury caused either at work, in a road traffic accident or from a public liability. Claims have risen sharply over the years, and the company have become industry experts with a knowledge and understanding of the law second to none within their field.the industry is forecast to grow significantly over the next ten years. The company’s aim is to provide a speedy, first class service with oustanding attention to detail and full support for all claimants, offering them sound and invaluable advice. The company process each individual claim and give an instant judgement to the claimant as to the credibility of their case. This is then handed over to one a selected number of trusted solicitors who the company work with, and they then take over the claimants case. The solicitors pay the company up front, each time they hand over a claim. These are conditional fee agreements and give the company a ready made and excellent cash flow at all times of the year. Claims are made at all times of the year and are not dependant on either season changes or economics. The company is therefore in an enviable position of being reccession proof. The business runs with a small, but highly experienced full time office staff and employs commission only agents to provide the leads for claims. They are backed up by an excellent, tried and tested marketing campaign, which brings in regular daily enquiries. The business is profitable with low overheads, easy to run and has grown consistently over the years.there is an excellent opportunity to grow the business further for new owners, simply by building on the successful formula that the owner and his team have put together. Customer service: customer service is paramount to the success of this business. Reputations are built and lost on how good the team are at client care and they pride themselves on making life as trouble free and simple as possible. The company ensures that all investigation work is are carried out in advance before handing over to a solicitor. This helps speed up the process for both the claimant and ensures prompt payment from the solicitors. Wherever possible, advice and guidance is handed out to clients with the sole aim of making a speedy and successful conclusion.. The vast experience of the company ensures that they can work with even the most demanding of clients. Key strengths: the business has been developed in such a way so that it can cater for the most demanding of clients. They deal with circa 30 claims on average per week with circa 80% being paid for within the week by the solicitors. The company have worked closely with solicitors over the years and are well versed in the claims industry. Their knowledge and expertise has grown and they are now considered to be expert in this field. This is essential as all claims are regulated by the minister of justice. The company has a complete customer satisfaction mentality. All the staff are, friendly, courteous and amenable to their clients, remembering at all times they are providing a service to the customer. Most customers are reliant on the advice given out by the staff as they rarely have any experience as to a regulated claim against either their employers, council or an individual. The business is well run with good cash flow and no bad debt. They have an expertise and knowledge second to none in claims management. There is excellent scope for growth within the company. Growth and expansion: the company has grown steadily over the years and the owners believe that there are excellent opportunities to take the business forward in the future. They have been trading consistently over the past ten years but in april 2007 the rules changed dramatically on personal injury claims and the company has since prospered. The owners have put together a business plan which will grow the company significantly. The current owners believe that this will double the turnover of the business in a short space of time, without adding huge overhead costs to the company. They are happy to pass on the business plan to new owners for them to implement the strategy and take advantage of this growing market. Key opportunities: this is an outstanding opportunity to build on the existing services of this business. With a strong demand for personal injury claim management, combined with a capacity to increase turnover, a new owner contributing fresh ideas, investment and energy, will have every advantage of building on an excellent, existing platform.
